Terms & Conditions for Aura Essentials ID
Welcome to Aura Essentials ID. By accessing and using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.
If you do not agree with any part of these terms, please discontinue the use of our website and services.
1. General Information
Aura Essentials ID is a beauty and wellness boutique providing premium skincare, haircare, body care, and wellness products through our website and social media platforms.
These Terms & Conditions apply to all visitors, customers, and users of our services.
2. Website Usage
By using this website, you agree to:
- Use the website only for lawful purposes
- Provide accurate and current information
- Avoid unauthorized access or misuse of the website
- Refrain from activities that may damage or disrupt website performance
Aura Essentials ID reserves the right to restrict or terminate access if users violate these terms.
3. Product Information
We strive to provide accurate descriptions, images, pricing, and availability of all products. However:
- Product colors may appear differently depending on screen settings
- Product availability may change without notice
- Minor packaging differences may occur from manufacturers
Aura Essentials ID reserves the right to update product information at any time.
4. Orders and Payments
All orders are subject to confirmation and availability.
We reserve the right to:
- Refuse or cancel orders
- Limit product quantities
- Request additional verification for certain transactions
Accepted payment methods may include bank transfer, e-wallets, credit cards, or other payment gateways available on our platform.
5. Pricing Policy
All prices displayed are in Indonesian Rupiah (IDR) unless otherwise stated.
Aura Essentials ID reserves the right to:
- Modify prices without prior notice
- Correct pricing errors
- Update promotional offers or discounts at any time
6. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on location, courier services, and external conditions.
Aura Essentials ID is not responsible for:
- Delays caused by shipping providers
- Incorrect shipping addresses provided by customers
- Lost or damaged packages caused during transit
Customers are encouraged to verify shipping details before completing an order.
7. Returns and Exchanges
For hygiene and safety reasons, certain beauty and skincare products may not be eligible for return or exchange unless:
- The product arrives damaged
- The wrong product is delivered
- There is a verified manufacturing defect
Customers should contact us within the specified return period after receiving the product.
8. Intellectual Property
All content on this website, including:
- Logos
- Images
- Product descriptions
- Text
- Graphics
- Videos
are the property of Aura Essentials ID or respective brand owners and are protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
9. Limitation of Liability
Aura Essentials ID shall not be held liable for:
- Indirect or incidental damages
- Allergic reactions or misuse of products
- Website interruptions or technical issues
- External links or third-party services
Customers are encouraged to review product ingredients and consult professionals if needed.
10. User Content and Reviews
Users may submit reviews, comments, or feedback through our platforms. By submitting content, you agree that:
- The content does not violate any laws or third-party rights
- Aura Essentials ID may use the content for promotional or marketing purposes
- Offensive, misleading, or harmful content may be removed without notice
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to Terms & Conditions
Aura Essentials ID reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of the updated terms.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws and regulations of Indonesia.
14. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Aura Essentials ID
Website: auraessentials.my.id
Email: info@auraessentials.my.id
Instagram: @auraessentials.id